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Privacy Policy

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Last Updated: 25-01-2025

Evolve With Me (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://evolvewithme.net, make a purchase, or otherwise interact with our services.

1. Information We Collect

When you use our website, we may collect the following information:

  • Personal details: name, billing and shipping address, email, phone number.

  • Payment details: processed securely via third-party payment providers (we do not store full payment card details).

  • Account details: if you create an account, we store login details.

  • Technical information: IP address, browser type, device information, and cookies.

  • Marketing preferences: your consent to receive updates and promotions.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Provide customer support and respond to enquiries.

  • Improve our website, products, and services.

  • Send you marketing emails (only if you have consented).

  • Comply with legal and regulatory obligations.

3. Legal Basis for Processing (UK & EU Customers)

Under UK and EU data protection law, we rely on the following legal bases:

  • Contract – to fulfil your order and provide requested services.

  • Consent – for marketing communications and cookies.

  • Legal obligation – for tax, fraud prevention, and accounting purposes.

  • Legitimate interest – to improve our services and protect against misuse.

4. Sharing Your Information

We do not sell your data. However, we may share it with trusted third parties:

  • Payment processors (e.g., Stripe, PayPal).

  • Delivery partners (e.g., Royal Mail, couriers).

  • Analytics and marketing tools (e.g., Google Analytics, Meta Ads).

  • IT service providers (hosting, security, website maintenance).

All third parties are required to keep your data secure and use it only for agreed purposes.

5. Cookies & Tracking

Our website uses cookies and similar technologies to:

  • Improve your shopping experience.

  • Analyse site traffic and performance.

  • Provide personalised marketing (if consent is given).

You can manage or disable cookies in your browser settings.

6. International Transfers

As we sell worldwide, your data may be processed outside the UK/EEA. Where this happens, we ensure appropriate safeguards (e.g., standard contractual clauses) are in place.

7. Data Retention

We keep your personal data only as long as necessary:

  • Order and account records: up to 6 years (for legal/tax purposes).

  • Marketing data: until you unsubscribe or withdraw consent.

  • Cookies/analytics data: typically up to 24 months.

8. Your Rights (UK & EU Customers)

You have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent to marketing at any time.

  • Restrict or object to certain processing.

  • Request data portability.

To exercise your rights, please contact us at: info@evolvewithme.net.

9. Security

We use appropriate technical and organisational measures to protect your data. However, no online service is 100% secure.

10. Children’s Privacy

Our website is not directed to children under 16. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be posted on this page with a new “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Evolve With Me
Email: info@evolvewithme.net